Topic
Evaluating AI delivery
A buyer's view: how to tell a vendor that ships from one that demos, how to baseline a process honestly, when not to automate, and whether to build, buy, or hire.
26 June 2026
How to baseline a process well enough to stand behind a result
An outcome-aligned engagement is only as honest as its baseline, and most baselines are self-reported and wrong. Here is the measurement machinery that makes a before-and-after comparison defensible.
22 June 2026
When not to automate, and what an honest engagement does when the savings don't show up
A clear-eyed account of the workflows that make bad automation candidates, why first principles predict it, and what a vendor actually does when the projected hours never appear.
2 June 2026
How to tell an AI delivery vendor that ships from one that demos
A buyer's procedure for separating vendors that put working software on your data from vendors that sell decks, built on the base rates that explain why most enterprise AI pilots never reach production.