• 25 May 2026

  The 80-to-99% problem

  Foundation Capital named the ratio: eighty percent of capability with twenty percent of effort gets you to a pilot, and the remaining nineteen percent requires roughly one hundred times more work. That work is engineering, in the customer's environment.
• 23 May 2026

  The unbillable hour

  Professional services firms still selling time are watching their revenue base compress into the technology. The unbillable hour is the structural P&L problem at the center of every consulting firm in 2026, and outcome pricing is the only way out.
• 21 May 2026

  Services-as-software is the right frame. AI roll-ups are the wrong one.

  Two competing strategies are bidding for the post-SaaS opportunity. They are not the same bet. The roll-up plays for multiple arbitrage. Services-as-software builds the firm with software economics from inception.