Topic
Capture, privacy, and trust
What an observation agent records and what it is built to discard, why documented processes go stale, and how the difference between shadowing and surveillance is behavioral.
20 June 2026
The employee-monitoring laws that decide how an observation agent can be deployed
A handful of facts about US law govern where a capture agent can run, and the bill most blogs called a 2026 law never passed. This is what's actually on the books, and why flowscope adopts the failed bill's principles anyway.
12 June 2026
Shadowing instead of surveillance, and why the difference is behavioral, not cosmetic
The objection to an observation agent is grounded in real evidence: monitoring backfires when its data disciplines individuals. Diagnostic shadowing inverts every variable the research blames.
8 June 2026
What a capture agent records, and what it's built to throw away
The first thing operators ask about an observation agent is what it collects and where the data goes. We answer with the actual architecture: scoped capture, redaction at the endpoint, minimum retention, and processing inside your own tenant.
6 June 2026
Why documented processes rot, and why watching the work beats reading the SOP
Standard operating procedures go stale because the real process lives in tacit knowledge that resists being written down. Observing the work recovers the layer documentation cannot.