Topic
The AI consulting critique
Why the traditional consulting model leaves a deck instead of working software, what process reengineering really requires, and why discovery never needed to take three months.
19 May 2026
The length of the discovery phase is a business-model decision
Interview-based process discovery produces an authored map that starts going stale the day it ships. Observation-based agents produce a more accurate map in days and keep it current. The duration of discovery is set by the engagement model rather than by the work.
17 May 2026
The customer all four delivery models leave behind
There are four ways to buy enterprise AI in 2026. Each assumes a customer profile. Each leaves the same business behind: the mid-market operator with no AI team and a manual workflow consuming a meaningful share of payroll.
15 May 2026
Don't automate. Obliterate.
Michael Hammer's 1990 essay is more correct in 2026 than it was then. AI is automating cow paths instead of obliterating them, and the seventy-five-percent reduction nobody captures is the cost.
13 May 2026
Why your AI consultants left you a deck
By month six of a typical Big-4 AI engagement, the deliverable is a deck and a pilot proposal, with nothing written to a system of record. The model serves the customer it was built for. Most operators are not that customer.