Topic
The AI consulting critique
Why the traditional consulting model leaves a deck instead of working software, what process reengineering really requires, and why discovery never needed to take three months.
19 May 2026
The discovery phase costs three months because it has to, not because it does
Process discovery via interview takes twelve weeks and produces an authored map that stays accurate for about three months. Observation-based agents produce a more accurate map in days. Discovery was the artifact that justified the rate, not the bottleneck.
17 May 2026
The customer all four delivery models leave behind
There are four ways to buy enterprise AI in 2026. Each assumes a customer profile. Each leaves the same business behind: the mid-market operator with no AI team and a manual workflow consuming a meaningful share of payroll.
15 May 2026
Don't automate. Obliterate.
Michael Hammer's 1990 essay is more correct in 2026 than it was then. AI is automating cow paths instead of obliterating them, and the seventy-five-percent reduction nobody captures is the cost.
13 May 2026
Your AI consultants left you a deck. Here's why.
Across thirty engagements with named AI consulting firms, the deliverable at month six is a deck, not software in production. The model serves the customer it was built for. Most operators are not that customer.